Frequently Asked Questions
Everything you need to know about ceiling solutions for your home.
What is the typical shipping timeframe for ceiling tiles?
Most orders are processed within 1-2 business days. Shipping times vary by location, but standard delivery typically arrives within 5-7 business days.
Can I return unused ceiling panels?
Yes, we accept returns on unopened and undamaged cartons within 30 days of delivery. Please note that a restocking fee and return shipping charges may apply.
Are Kanopi by Armstrong products suitable for humid environments like bathrooms?
Many of our ceiling tiles are specifically engineered with moisture and mold resistance. Look for products labeled with 'HumiGuard Plus' for high-humidity areas.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.
How do I calculate how many ceiling tiles I need for my room?
You can use our online ceiling calculator by entering your room's square footage, or simply divide your total area by the square footage listed per carton, adding 10% for waste and cuts.
Do you offer professional installation services?
While Kanopi provides the high-quality materials and DIY guides, we do not provide direct installation services. However, our products are designed for easy installation by homeowners or local contractors.